This bumbling butter fingers managed to drop her phone yet again, this time flat on it’s face with an undesirable sound. The last day of May was the last day of my phone’s life.

The first day of June I headed to the phone store expecting to spend a good, long time there awaiting my options. But I was pleasantly surprised when the body builder guy with a buzz cut and a serious business sense quickly came to my assistance and started the process of ordering a replacement within minutes of my arrival. Wow!

He was all business and serious techy stuff until he verified my email address which contains the word cat. This big burly guy turned into a four-year old little boy, grinning from ear to ear, with a vibrant sparkle in his eyes! He asked how many cats I had, the type of cats, and their names.

I shared about our girls and then asked how many he had (clearly, someone that excited and giddy had to have at least a couple to his name). He has three: two Persian and one bobtail. He was so animated and excited. The service got even better after that (I didn’t imagine it possible, but it’s true), as if being a fellow friend of cats put me in a special class of people. True or not, I couldn’t have had a better experience all around. I even received the replacement phone in 23 hours.

My Prayer for You: That all of your utility experiences are as good as this and that all people surprise you for the better.